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Guide to Selecting a New Business telephone System If you own a business, you may appreciate your telephone system as the link to your suppliers, your customers, and the rest of the world. It’s therefore imperative to have a telephone system that makes it possible to communicate efficiently within and beyond the organization. The wrong system may come with serious repercussions, such a breakdown in communication between you and your customers and suppliers. So how do you know what phone system is right for your business? The tips below should be of help: Plan for employees How many staff members do you currently have? Roughly how many are you expecting to have in the next 2 – 3 years? t’s important that you know how many employees will need telephones now and in the not-so-distant future. If you expect your business to grow fast, then it’s important that you go with a phone system that can scale easily. This is in order to avoid the high cost of switching in the event that the old system cannot scale properly.
A Beginners Guide To Telephones
Decide on the features you require
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Which features are essential to your telecom needs? Do you want an auto-attendant feature that connects customers to the individuals they’re looking for? Would you also like to have call forwarding and conference calling features? What about voicemail-to-email functionality so you can receive transcripts of voice messages in your email? Talk to your employees about the functionality they require most. Keep in mind that some of those features may not be needed and will only serve to inflate the cost. Choose your telecom technology You’ll need to decide between PBX systems and VoIP phone systems. PBX systems use a centralized piece of equipment to route calls to the correct person or department. They are more expensive to acquire and require experts to program them. Their main advantage is that they scale well as you only need to buy additional handsets, which are relatively cheap. VoIP phone systems do not use the centralized equipment used with PBX systems. They are easier to use, and are the best option for businesses with several locations. The cost of each handset is however relatively high. Consider your long-term staffing plans when choosing between the two systems. On-premises vs. cloud/hosted systems Currently, there are many companies that offer cloud-based phone services. The upside to this solution is the minimal capital expenditure–since the infrastructure is handled by the telephone service provider, you only need to buy IP phones. You’re then required to pay a monthly subscription fee to access the service. The chief downside to this arrangement is that you have no control over the phone service so you’ll have to wait for the provider to fix any technical issues that may come up.